Contact Samsung Canada Parts


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Call centres are open Mon – Fri from 7:30 AM to 8:00 PM
Saturday 9:00 AM to 4:00 PM
Eastern Standard Time UTC-5

Returns & Cancellations

For your peace of mind, we offer a 30-day return period, subject to conditions. To ensure your return meets the conditions of our returns policy, please view our full returns policy before you call or email. You can complete your return via email or by contacting us at 1-877-407-6593.

For returns, please email:

For Damaged or Part Warranty

BC - Returns Only

AB, SK, MB & YT – Returns Only

Eastern Canada (ON, NU) - Returns Only

Atlantic Canada (PE, NS, NL) - Returns Only

Quebec - Damaged, Warranty, Returns

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Parts Questions? Call Toll-Free: 1-877-407-6593